All transactions, including personal details via all web forms, are processed using 128bit SSL (Secure Socket Layer) encryption. When you are on a page that is secure, be sure to look for the padlock in the bottom right hand corner of your browser.
We are secured through GlobalSign
( www.globalsign.com ) under our web server host Business Catalyst.
Deliveries in NSW: $8.00
Deliveries outside NSW: $12.00
All packages under 500gms (including packaging) will be shipped express
*Please note rural areas may incur higher shipping fees especially for heavy/oversized items
Un-opened Products
Any unopened product can be returned for an immediate and full refund.
Faulty or Broken Products
If a product is faulty, we will gladly replace it with a new working model as long as it is still under warranty and has not been tampered with.
Opened Products:
Because of the multitude of companies we deal with, each product will be treated differently. We are happy to help our customers and will do our very best for what is in your interest.
Water Distillers:
If product is returned within 28days of purchase, 80% of the product price will be refunded due to a 20% restocking fee. If returned after 28days, percentage of restocking fee will increase.
